For Community-Based Organizations

A robust case management platform for Community-Based Organizations


Pieces has a robust solution for community-based organizations and non-profits. Pieces Connect is a cloud-based case management platform that more easily enables the input, storage, and management of the information about your clients who need to connect with community networks and services.

With streamlined workflows to connect community programs and data, you can make closed-loop referrals and know that your clients receive the additional support they need. With the reduction of manual effort, your case managers can more efficiently manage your clients’ needs to better fulfill your organization’s mission.

Work smarter. Be smarter.

Reduced manual effort and increased efficiency
Spend less time chasing after data and information. Spend more time providing the community services needed by your clients.
Flexible reporting
You can easily know more about your resources, your clients, and your organization.
Closed-loop referrals
No longer will you need to rely on sticky notes and follow-up phone calls to know if your clients got the additional community care they needed.


Shared insights

Our intake library contains universal data fields, perfect for sharing across programs and organizations.

Real-time results

The reporting dashboard comes stocked with templates that can be quickly customized to fulfill reporting requirements.

Progress tracking

Quickly track your clients’ utilization of your services. You can also track your organization’s progress toward its goals.

Dedicated account teams

All subscribers receive hands-on implementation by our expert community outreach team and ongoing support from a dedicated account rep.

Awesome customer support

Support available around-the-clock with our online knowledge base and ticketing system.

User focused

User role- and permissions-based access allows for experiences that feel intuitive, secure, and full of surprise and delight.

Facts at a glance

82% closed

82% of referrals close the loop.

1,000,000+ connections

Pieces Connect has enabled over one million documented connections in North Texas alone.

230,000+ enrollees

Over 230K patients have enrolled in community-based services.

8,000+ referrals

Well over 8,000 inter-agency referrals have been made (so far).

Features of Pieces Connect Case Management Software 

Native and curatable referral directory
You have access to a robust referral directory to match your clients’ needs with available community health and wellbeing  services.
Scannable ID cards
Your client’s information can travel with them. Simply by scanning a card, you have instant access to their available history.
Turn on or off referrals
Only receive referrals when you have the capacity. You won’t have to turn people away.
SMS Integration
Get updates via text messaging.
Whole-person Plans
Whole-person Plans
Create whole-person care plans to improve outcomes.
Follow Patients
Follow vulnerable patients to improve access to care.
Christina Melton Crain
Founder, President and CEO, Unlocking DOORS
“Pieces Connect is organized, consolidated and easy to use. It’s easy to see what information is missing for somebody. We really like the access to quick overviews and the ability to drill down to the nitty gritty.”



Are you associated with a health system?

Select your health system below to activate your account.

We partner with leading community based organizations


Scroll to top