Case Management

Manage people who use community services.

With user and role-based permissions, people only see and access the information relevant to their needs.

Secure

With user and role-based permissions, people only see and access the information relevant to their needs.

Seamless

You can share data across organizations which enables the continuity of case management between multiple community organizations and Health Systems.

Monitor Progress

You can keep track of client or patient progress. As an organization, you can track your progress toward your goals.

Reduction in Manual Effort

Easily input, store, and manage the information about patients or clients who utilize social services.

Ease of Implementation and Use

As a turn-key solution, our staff will set up your community network, train, and support your team.

Closed-loop Referrals

Referrals are tracked so it is known that support or services were received.

Scannable ID Cards

People can travel easily from service to service and their information follows them. A simple scan of their ID card connects you to their records.

Flexible Reporting

Create custom reports with real-time results about usage, adoption, or any need you may have.

Awesome Support

Support is available around-the-clock with our online knowledge base and ticketing system.

Native and Curatable Referral Directory

You have access to a robust referral directory to match your clients’ needs with available community health and wellbeing services.

Turn On or Off Referrals

Only receive referrals when you have the capacity. You won’t have to turn people away.

SMS Integration

Get updates via text messaging.

Whole-person Plans

Create whole-person care plans to improve outcomes.

Feedback

Case management data can feed back into our clinical algorithms to enrich Pieces Predict.

Learn more about our case management solution

Case management is the backbone of Pieces Connect and is part of Pieces for Hospital Systems and Pieces for Community Organizations.